For Shopify Subscription Brands

Improve Retention. Reduce Churn. Maximize LTV

AI churn prediction, churn prevention and customer recovery software for Shopify Merchants.

Shopify Partner

By the 3rd order 50% of Customers Churn

Video killed the radio star, but churn is killing your LTV.

Passive Churn

Payment Failures Kill Your Profit

Involuntary churn makes up 20–40% of all subscription churn—yet most brands don't react until the revenue is already gone. Failed payments, expired cards, and broken retry logic quietly drain LTV every single day.

Active Churn

Cancellations Erase Your Growth

Cancellations are the result of unaddressed value gaps or product fatigue. Waiting until a customer hits "cancel" leaves you with a 75% failure rate. By the time you speak up, the relationship is usually over.

Subscriber lifecycle heartbeat showing churn patterns

Powerful Features for Subscription Brands

Everything you need to make sure your customers don't end up as One-Hit Wonders.

Explore Features

AI Churn Prediction & Intervention

Our AI model monitors every subscriber touchpoint to detect churn before it happens. By identifying high-risk patterns in real-time, MaxLTV automatically triggers personalized saves and onsite interventions that keep your customers subscribed and your revenue growing.

Learn more: Churn Prevention

Failed Payment Recovery

Maximize failed payment recovery with AI-driven retries and personalized dunning based on the specific decline reasons and customer profile. By addressing the customer's unique situation, we turn failed payments into renewed commitments and deliver higher recovery rates without manual oversight.

Learn more: Payment Recovery

Lifecycle Optimization & User Experience

Automated tools to programmatically improve retention. We address critical drop-off points and help you build better UX to improve upsell, cross-sell, and your overall subscriber experience.

Order notification example
Real Results from hellobonafide.com

$1.6M in Recovered Revenue Per Year

Recovery rate jumped after MaxLTV—in less than 30 days. 🚀

hellobonafide.com recovery rate over time showing improvement from mid-2025 through January 2026 after implementing MaxLTV
$1.6M
Recovered per Year
~30%+
Recovery Rate
No Extra Headcount
AI-powered retry logic, dunning & store UX

Most subscription brands accept failed payments as a "cost of doing business." For Bonafide, it became a massive opportunity. After rolling out MaxLTV in mid-December 2025, recovery rate climbed—translating to $1.6M in additional recovered revenue per year.

“Recovery improved immediately after the switch to MaxLTV. No new hires, no campaign overload, no complicated migrations—just smarter logic and a better experience for subscribers.”

Tyler Hill — Manager, Lifecycle Marketing

“MaxLTV is a great tool for churn prevention that is highly customizable to brand's specific needs!”

Nargiza Dakmak, Director of Ecommerce

Our Two-Phase Engagement Model

Harder, Better, Faster, Stronger—Our AI provides the speed, while our experts provide the soul.

MaxLTV isn't just software; it's managed by retention experts with 10+ years of experience. We give you the tools and help you build the strategies that maximize your LTV. Designed to deliver quick wins and ongoing impact.

1

Phase 1: Diagnostic & Design

We deep-dive into your existing data to identify exactly where revenue is leaking and design a custom roadmap for recovery.

2

Phase 2: Software Activation

We launch the MaxLTV software and begin active churn intervention, dunning optimization, and use your data to stack retention wins.

View Pricing

Software That Connects. Learns. Optimizes.

Stop, collaborate, and listen: MaxLTV is back with a brand new invention for your retention

🔔
Event Happens
Payment fails, cart abandoned, subscription paused
🤖
AI Analyzes
Instantly tags and segments
💬
Message Triggered
On-site, email, SMS—wherever they are
📈
Orders Placed. Revenue Recovered
Automatically, in real-time

AI-Powered Features. Expert Level Support.

Somebody once told me the churn was gonna roll me—then I paired expert strategy with AI-powered speed

🛡️

Intelligent Cancel Prevention

Modernize your existing cancellation flows with tools to intervene even before your customers make it to the cancel screen.

📧

Smarter Dunning

Retry logic and dunning emails powered by machince learning & AI for improved payment recovery.

💳

Frictionless Credit Card Updates

Reduce friction when updating a credit card by including payment method update links directly in email communications.

🔗

Native Platform Integrations

Orchestrate communication across channels with integrations between Shopify, your subscription management software and emails platforms making it easier to take action.

🎯

Onsite Personalization

Banners and pop-ups to make it easy for subscribers to ship now, update cards, leave reviews.

📊

Predictive Churn Analytics

Understand the drivers of churn and create targeted interventions to reduce active churn and maximize LTV.

Ready to Maximize Your LTV?

Churn is like a scratched CD; it just keeps skipping the best parts.

Yo, tell me what you want, what you really, really want:

Let's Talk

Stop Losing Customers to Disconnected Experiences

Powerful Software • Expert Level Support