AI churn prediction, churn prevention and customer recovery software for Shopify Merchants.
Video killed the radio star, but churn is killing your LTV.
Involuntary churn makes up 20–40% of all subscription churn—yet most brands don't react until the revenue is already gone. Failed payments, expired cards, and broken retry logic quietly drain LTV every single day.
Cancellations are the result of unaddressed value gaps or product fatigue. Waiting until a customer hits "cancel" leaves you with a 75% failure rate. By the time you speak up, the relationship is usually over.
Everything you need to make sure your customers don't end up as One-Hit Wonders.
Our AI model monitors every subscriber touchpoint to detect churn before it happens. By identifying high-risk patterns in real-time, MaxLTV automatically triggers personalized saves and onsite interventions that keep your customers subscribed and your revenue growing.
Learn more: Churn Prevention
Maximize failed payment recovery with AI-driven retries and personalized dunning based on the specific decline reasons and customer profile. By addressing the customer's unique situation, we turn failed payments into renewed commitments and deliver higher recovery rates without manual oversight.
Learn more: Payment Recovery
Automated tools to programmatically improve retention. We address critical drop-off points and help you build better UX to improve upsell, cross-sell, and your overall subscriber experience.
Recovery rate jumped after MaxLTV—in less than 30 days. 🚀
Most subscription brands accept failed payments as a "cost of doing business." For Bonafide, it became a massive opportunity. After rolling out MaxLTV in mid-December 2025, recovery rate climbed—translating to $1.6M in additional recovered revenue per year.
“Recovery improved immediately after the switch to MaxLTV. No new hires, no campaign overload, no complicated migrations—just smarter logic and a better experience for subscribers.”
Tyler Hill — Manager, Lifecycle Marketing
“MaxLTV is a great tool for churn prevention that is highly customizable to brand's specific needs!”
Nargiza Dakmak, Director of Ecommerce
Harder, Better, Faster, Stronger—Our AI provides the speed, while our experts provide the soul.
MaxLTV isn't just software; it's managed by retention experts with 10+ years of experience. We give you the tools and help you build the strategies that maximize your LTV. Designed to deliver quick wins and ongoing impact.
We deep-dive into your existing data to identify exactly where revenue is leaking and design a custom roadmap for recovery.
We launch the MaxLTV software and begin active churn intervention, dunning optimization, and use your data to stack retention wins.
Stop, collaborate, and listen: MaxLTV is back with a brand new invention for your retention
Somebody once told me the churn was gonna roll me—then I paired expert strategy with AI-powered speed
Modernize your existing cancellation flows with tools to intervene even before your customers make it to the cancel screen.
Retry logic and dunning emails powered by machince learning & AI for improved payment recovery.
Reduce friction when updating a credit card by including payment method update links directly in email communications.
Orchestrate communication across channels with integrations between Shopify, your subscription management software and emails platforms making it easier to take action.
Banners and pop-ups to make it easy for subscribers to ship now, update cards, leave reviews.
Understand the drivers of churn and create targeted interventions to reduce active churn and maximize LTV.
Churn is like a scratched CD; it just keeps skipping the best parts.
Yo, tell me what you want, what you really, really want:
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