For Shopify Subscription Brands
Improve Retention. Reduce Churn. Maximize LTV
AI churn prediction, churn prevention and customer recovery software for Shopify Merchants.
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AI churn prediction, churn prevention and customer recovery software for Shopify Merchants.
Video killed the radio star, but churn is killing your LTV.
Involuntary churn makes up 20–40% of all subscription churn—yet most brands don't react until the revenue is already gone. Failed payments, expired cards, and broken retry logic quietly drain LTV every single day.
Cancellations are the result of unaddressed value gaps or product fatigue. Waiting until a customer hits "cancel" leaves you with a 75% failure rate. By the time you speak up, the relationship is usually over.
Everything you need to make sure your customers don't end up as One-Hit Wonders.
MaxLTV is AI-powered retention software that automates dunning, cancel-save flows, and predictive churn detection across your customer journey. The platform connects Shopify with your subscription management and email software to orchestrate interventions in real time. You also get a dedicated retention strategist who provides quarterly roadmaps, ongoing intelligence reports, and strategic guidance to maximize your results.
Our AI model monitors every subscriber touchpoint to detect churn before it happens. By identifying high-risk patterns in real-time, MaxLTV automatically triggers personalized saves and onsite interventions that keep your customers subscribed and your revenue growing.
Maximize recovery with AI-driven timing. Don't rely on static, scheduled attempts that ignore customer behavior. Our AI-powered retry logic analyzes payment types and historical data to strike when a successful transaction is most likely, delivering higher recovery rates without manual oversight.
Automated outreach that actually converts. Go beyond generic templates. We orchestrate email, SMS, and phone communications that are dynamically personalized based on the specific decline reason and customer profile. By speaking to the customer's unique situation, we turn failed payments into renewed commitments.
10x ROI. In less than 30 days. 🚀
Most subscription brands accept failed payments as a "cost of doing business." But for Bonafide, it became a massive opportunity for growth. After rolling out MaxLTV in mid-December 2025, the results were immediate:
The best part? This was achieved without adding any manual overhead. By using AI-powered retry logic, AI powered site notifications and intelligent dunning sequences, Bonafide turned passive churn into a predictable revenue stream.
Harder, Better, Faster, Stronger—Our AI provides the speed, while our experts provide the soul.
MaxLTV isn't just software; it's managed by retention experts with 10+ years of experience. We give you the tools and help you build the strategies that maximize your LTV. Designed to deliver quick wins and ongoing impact.
We deep-dive into your existing data to identify exactly where revenue is leaking and design a custom roadmap for recovery.
We launch the MaxLTV software and begin active churn intervention, dunning optimization, and use your data to stack retention wins.
Stop, collaborate, and listen: MaxLTV is back with a brand new invention for your retention
Stop 'Livin' La Vida Loca' with disconnected customer journey. MaxLTV connects touchpoints to reduce churn.
AI automatically detects soft vs. hard declines and coordinates retry logic & dunning to show the right message at the right time—learning from every interaction.
Machine learning identifies at-risk customers before they cancel, triggering perfectly-timed interventions.
Automatically tracks failed transactions and orders, along with customer website behavior and the system places orders when they are most likley to succeeed
Prevent failures before they happen with expiration alerts.
Tailor the experience to improve adherence:
Somebody once told me the churn was gonna roll me—then I paired expert strategy with AI-powered speed
Modernize your existing cancellation flows with tools to intervene even before your customers make it to the cancel screen.
Retry logic and dunning emails powered by machince learning & AI for improved payment recovery.
Reduce friction when updating a credit card by including payment method update links directly in email communications.
Orchestrate communication across channels with integrations between Shopify, your subscription management software and emails platforms making it easier to take action.
Banners and pop-ups to make it easy for subscribers to ship now, update cards, leave reviews.
Understand the drivers of churn and create targeted interventions to reduce active churn and maximize LTV.
Churn is like a scratched CD; it just keeps skipping the best parts.
Yo, tell me what you want, what you really, really want:
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