For Shopify Subscription Brands

Higher AOV. Less Churn. Maximum LTV.

Built by ex‑operators, MaxLTV installs a retention engine inside your business. We predict user behavior to create targeted incentives to increase AOV and reduce churn.

23%
Avg. Churn Reduction
17%
Customer Recovery Rate
9%
AOV Increase

Your Retention Engine Is Leaking Revenue

And it's costing you thousands of dollars every month.

Payment Failures Kill Your Profit

Involuntary churn makes up 20–40% of all subscription churn—yet most brands don't react until the revenue is already gone. Failed payments, expired cards, and broken retry logic quietly drain LTV every single day.

You're Reacting After Customers Try to Leave

By the time your customer tries to cancel you have less than a 25% chance they stay. What if you could detect churn BEFORE they try to cancel, and increase overall retention rates by keeping them out of your cancel flow in the first place?

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Your Emails and Website Aren't Aligned

The messaging that goes to your customers via email is different than what they see on the website. Making your website offers and incentives congruent with your retention communications will not only increase additional conversion, it will align messaging to existing subscribers across channels.

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You Can't See the True Churn Drivers

Your billing system knows one piece of the story. Shopify knows another. Klaviyo holds the rest. Without a unified retention lens, you can't diagnose what's actually causing churn—or prove which interventions work.

AI That Connects. Learns. Optimizes.

MaxLTV's AI engine connects your entire customer journey and gets smarter with every interaction

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Event Happens
Payment fails, cart abandoned, subscription paused
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AI Analyzes
Instantly tags and segments
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Message Triggered
On-site, email, SMS—wherever they are
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Orders Placed. Revenue Recovered
Automatically, in real-time

Built for Real Subscription Challenges

See how leading brands use MaxLTV to drive measurable results

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AI-Driven Churn Prevention

Machine learning identifies at-risk customers before they cancel, triggering perfectly-timed interventions.

Event: Subscription paused or skipped
Action: Tagged as "churn_risk"
Result: Personalized offer: "Take 20% off your next order—we'd love to keep you"
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Smarter Retry Logic

Automatically tracks failed transactions and orders, along with customer website behavior and the system places orders when they are most likley to succeeed

Event: Customer updates credit card after failed order
Action: Automatically places a new order
Result: Faster recovery and better user experience

Proactive Card Updates

Prevent failures before they happen with expiration alerts.

Event: Card expiring in 30 days
Action: Tagged "card_expiring_soon"
Result: On-site reminder: "Your card expires soon—update now to avoid interruption"
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Personalized Welcome Journeys

Tailor the experience based on how customers found you.

Event: New subscriber from welcome email
Action: Tagged "from_welcome_campaign"
Result: Show onboarding content specific to their entry point

Timely Review Requests

Ask for reviews at the perfect moment—right after delivery.

Event: Order delivered
Action: Tagged "recently_ordered"
Result: On-site prompt: "Love your order? Leave a review and get 10% off next time"

Our Two-Phase Engagement Model

Designed to deliver quick wins and ongoing impact

1

Phase 1: Retention Rebuild

Deep retention audit to understand churn drivers, cancel-flow performance, and subscription conversion metrics. We deploy our MaxLTV app to enable churn prediction and targeted interventions to prevent active and passive churn.

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Phase 2: Retention Ops

Ongoing optimization and reporting on both active and passive churn. We manage churn interventions, continuously monitor KPIs, and deliver quarterly retention plans. Full access to the MaxLTV platform and our expert team included.

AI-Powered Features. Expert Level Support.

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AI Event Processing

Machine learning analyzes customer behavior in real-time and predicts next actions.
Coming soon

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Smart Segmentation

Automatically creates and updates customer segments based on behavior patterns.

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Predictive Analytics

AI forecasts churn risk, LTV potential, and optimal intervention timing.
Coming soon

Auto-Optimization

AI continuously tests and optimizes message timing, content, and channels.
Coming soon

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Native Integrations

Works seamlessly with Shopify, Ordergroove, Klaviyo, and more.

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Enterprise Security

GDPR and CCPA ready. Your data is safe.

Ready to Maximize Your LTV?

Request a free retention analysis. Custom pricing structured around outcomes.

What's Included:

  • ✓ Retention audit & churn driver analysis
  • ✓ Cancel-save flow optimization
  • ✓ Predictive churn engine
  • ✓ Proactive Churn Intervention
  • ✓ Passive-churn guardrails & payment recovery
  • ✓ Ongoing Churn Intelligence Reports
  • ✓ Quarterly retention plans & experiment management
  • ✓ Operator-level expertise & dedicated support

Contact us to discuss your specific needs and get custom pricing.

Request Free Retention Analysis

Stop Losing Customers to Disconnected Experiences

Join the subscription brands maximizing LTV with intelligent automation.

Free trial available • Custom pricing • Dedicated support