Software / Reporting

Reporting

Recovery Metrics & Churn Analytics

See what’s working and where revenue is at risk.

Recovery Metrics

Track payment recovery over time—recovery rate, revenue recovered, and how your retry and dunning efforts are performing. Know exactly what’s working so you can double down on it.

We surface recovery rate (what share of failed payments you bring back), revenue recovered (dollars saved by retries and dunning), and retry success by attempt—so you see whether your schedule and messaging are working or need tuning. You can slice by time period, segment, or product to spot trends and compare before/after changes.

Dunning performance—emails sent, opens, clicks, and conversions—shows how well your outreach is driving updates. When recovery rate dips or revenue recovered flattens, the metrics point you to where to fix: retry timing, copy, or site UX.

All of this is built for subscription revenue, so you’re not guessing from generic payment reports. You get a clear picture of what’s working and where to invest next.

Recovery metrics dashboard
Churn analytics

Churn Analytics

Understand why and when subscribers churn. Break down by reason, segment, and time—so you can target interventions and measure the impact of your retention strategy.

Ready to see your numbers?

Get recovery metrics and churn analytics built for subscription brands.