Churn Prevention

AI Churn Prediction & Intervention

Detect churn at the customer level before it happens—and intervene in real time across email, SMS, phone, and your site.

Model Churn Scores dashboard showing Priority, Watch, and Low risk bands with subscriber counts and observed churn rates

1,000+ Signals Per Customer

Subscription activity, payments, site engagement, order patterns, and lifecycle signals feed each score—so you know who is drifting toward cancel, not just which cohorts look soft.

Tuned to Your Brand

Our base AI adapts to your data plus patterns from millions of sessions across the MaxLTV network—a model built for your subscribers, not a generic one-size-fits-all score.

Updates in Real Time

Risk shifts the moment behavior changes. Skip an order, stop opening emails, hit a payment warning—MaxLTV flags it immediately so you can act while there is still time to save the relationship.

Intercept Churn BEFORE it Starts

Interventions tie to live activity—not batch lists or yesterday's export. When behavior signals churn starting, MaxLTV triggers the right save flow on the channel that fits.

Email

Tailor send schedules, upcoming order reminders, and campaign emails for high churn-risk subscribers to reduce the chance they churn.

SMS

Send a message from a real human when they start to churn—stopping the behavior in its tracks.

Phone

High-value saves escalated to a human touch when the revenue at stake justifies it.

On-Site Popups & Banners

Native Shopify interventions when subscribers are already in your store—before they reach the cancel button.

Ready to catch churn before it happens?

See how real-time AI scoring and multi-channel intervention can retain more subscribers on your Shopify store.